SFJ EFSM2 Lead, Monitor and Support people to resolve operational incidents
This standard relates your leadership role at operational incidents. This includes your initial review and planning of incident management, operating within the incident command system. It includes implementing, reviewing and monitoring plans and management of resources to resolve the incident. It also includes planning and conducting relevant briefings. There are three elements 1 Review and determine incident status This includes your initial review of the incident type, status and progress, the collection of relevant information and analysis of implications for the community and for resource allocation. 2 Assume responsibility and implement action to support those involved in the incident This includes your formulation of a plan for resolution of the incident, taking account of anticipated risks, monitoring the progress of activities against your plan and making relevant adjustments. It includes obtaining advice from relevant specialists and the conduct of operational briefings with relevant personnel. 3 Debrief following resolution of incidents This includes the arrangement and conduct of relevant briefings both immediately following and at later stages of incident review.
SFJ EFSM1 Provide strategic advice and support to resolve operational incidents
This standard is about your role as a strategic manager at operational incidents. It includes your initial evaluation of the incident and the provision of advice and support to those involved to ensure its effective and timely resolution. It also includes liaison with the community, with media and other agencies and ensuring that sufficient and effective debriefs are undertaken. There are four elements 1 Evaluate service response to incident This includes your initial evaluation of response to an incident and includes the collection and analysis of information about the incident type and progress, the implications of the incident for your community, the level of media involvement and the likely demand on resources. 2 Advise and support those involved in the resolution of the incident This includes your communication with those involved in the incident, obtaining continuous flow of information about the incident and delegation of activities to resolve the incident. It includes contact with media and co-ordination of activities with those of other agencies. 3 Liaise with media and other agencies to achieve strategic objectives This includes direct contact with key personnel in other agencies at all stages of incident evaluation and management. It includes briefing and updating the media whilst maintaining confidentiality, security, health, safety and welfare 4 Debrief following resolution of incidents This includes the arrangement and conduct of relevant briefings of suitable type for the incident, both immediately following and at later stages of incident review.
SFJ FRS WM7 Lead and support people to resolve operational incidents
This standard is about your role as a first line manager at operational incidents. It includes planning and implementing a response to the incident. It also includes your role in closing down the operational phase of the incident and debriefing those involved.